Privacy policy
Here at Black Diamond Performance Ltd our aim is to safeguard our customers and suppliers privacy. Collecting personal data is necessary for our business to fulfil our contracts with you. We appreciate that you do not want any personal information you provide to us to be distributed indiscriminately, here we explain what information we collect, what we do with it, and what controls you have over it.
Security
We work from secure premises and we follow strict security procedures to ensure that your personal information is not corrupted, destroyed, or disclosed to any third party without your consent. Any information we keep is held within the data base we use to produce invoices and is password protected, in email and manually, in our secure unit. Credit/debit card, paypal and bank details are only kept with your consent and are never held electronically.
Please note we do not collect any personal data through our website unless you give us that data by completing our on-line email form.
The data we may collect
your name and/or business name
your contact details, address, delivery address, telephone number, mobile number and email address
names and contact details of your customers to enable us to drop ship on your behalf, it is your responsibility to ensure that your customers know that you give us that data and that the data is accurate
your credit/debit card details / bank details / paypal details
any purchases or orders you have made with us or we have made with you
any email correspondence you have sent us
any written correspondence you have sent us
How we use your data
to provide goods and services to you under the contract we have with you
to take/make payment for your goods
to arrange delivery of your goods we share your contact details with our delivery services
to manage any registered account you hold with us, please note that if you open a business account with us, with your consent, we will carry out a credit rating check
with your agreement to contact you electronically about products that we think might interest you
inform you electronically about additions and changes to our ranges of products and any price changes, as part of our legitimate business interests
we will only disclose your personal information without your consent where we have a legal duty to do so
we will keep your data for the duration that you are our customer/supplier and for at least 6 years after this as is required by law
Your rights
to have your personal data removed from our records, please let us know if you wish to have your data removed and we will do so except where we need to keep information by law
to request details of the personal information we hold about you. This is usually free of charge. Please notify us in writing
to ensure that the data we hold about you is accurate. Please let us know if the data is inaccurate or if there are any changes (eg. address, telephone numbers) so that we can amend our records
if you find that we have not used your personal information in the way you agreed with us then you have the right to complain to the supervisory authority the Information Commissioner’s Office, 0303 123 1113 or 01625 545 700
Our Contact Details
Black Diamond Performance Ltd, Unit 10 Mill Farm Business Park, Millfield Road, Hanworth TW4 5PY
Tel: 0203 166 5006
Email: sales@blackdiamondperformance.com
Company Registration: 04173516